Privacy Policy

We collect information to ensure a smooth shopping experience, including:

a. Personal Information

When you make a purchase or sign up for our newsletter, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through our payment gateway)

b. Non-Personal Information

We also collect data automatically through cookies and analytics tools, such as:

• Browser type
• Device type
• IP address
• Pages visited and time spent on the site

This helps us improve our website and offer you a better experience.

We use your information to:

• Process and deliver your orders
• Communicate order updates and offers
• Improve our website, products, and customer service
• Personalize your shopping experience
• Send marketing emails (only if you've opted in)

If you subscribe to our newsletter or updates, we may send you emails about:

• New launches and special offers
• Tips and product care information

You can unsubscribe anytime by clicking the "Unsubscribe" link in our emails.

We never store your complete payment details.
All transactions are processed securely via trusted payment gateways (like Razorpay, PayU, or Stripe) using SSL encryption.

Your payment information is handled directly by the payment processor and is not accessible to us.

Our website uses cookies to:

• Keep your cart items saved
• Remember your preferences
• Analyze site traffic and improve performance

You can disable cookies in your browser settings, but some features may not work properly without them.

We do not sell or rent your personal data. We only share information with:

• Shipping partners — to deliver your orders
• Payment gateways — to process transactions securely
• Analytics tools — to improve website performance

All third parties are bound by confidentiality agreements and are not allowed to use your data for any other purpose.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

You may request deletion of your data at any time by contacting us at hello@petalscare.com.

We use industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss.

However, no online transmission is 100% secure, and by using our website, you acknowledge and accept this risk.

Our products are for children, but our website is designed for parents and guardians.
We do not knowingly collect personal data directly from children under 18 years of age.

If you believe a child has provided us with personal information, please contact us immediately.

You can:

• Request access to your personal information
• Ask for corrections or deletion of your data
• Withdraw marketing consent anytime

Email us at hello@petalscare.com for any privacy-related requests.

We may update this Privacy Policy occasionally.
All updates will be posted on this page with a revised "Last updated" date.

If you have any questions or concerns regarding our Privacy Policy, please contact: